I'm not getting job texts or emails

Texts

1. 1

   Check Profile › Mobile number for job texts

   If it says "No mobile saved yet - no job texts until one is added", type your 07… number and save. UK mobiles only.

   

2. 2

   Know which jobs send a text

   New jobs, moved jobs, cancelled jobs and time requests. Other changes (like an extra being added) come by email only.

3. 3

   Still nothing? Your company may not have texting set up - ask them

Emails

• Job emails go to the email address on your account. Check your spam or junk folder, and mark the sender as safe.
• To change the email address you sign in with, ask your company - only the owner can change it.
• Your jobs also appear in the app and in your Google Calendar, even if an email is missed.