Fix a problem

    Google Calendar isn't syncing

    Screenshots:

    Start here

    1. 1

      Open Profile › Calendars

      Each calendar shows a status, such as "Up to date", "Sync needs attention" or "Reconnect required".

    2. 2

      If it says Reconnect required, tap Reconnect Google

      Sign in to Google again and allow access. Syncing can't run until you do - this usually happens after changing your Google password.

    3. 3

      Tap Sync now

      "Already up to date." means there was nothing waiting.

    4. 4

      Still missing older events? Tap Full sync on the input calendar

    Google events not blocking your time

    • Only events in your input calendar block time. Check the right calendar is chosen.
    • Events set to Free (not Busy) in Google are ignored, and so are cancelled ones.
    • Blocked time shows as "Private" in the app - customers never see what it is.

    Jobs not showing in Google

    • Jobs go to your output calendar - check you're looking at that one in Google.
    • A message like "Pushed 3 booking(s), but 1 failed" means some didn't go - reconnect and tap Sync now.

    Last checked 3 October 2026

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