Google Calendar isn't syncing
Screenshots:
Start here
- 1
Open Profile › Calendars
Each calendar shows a status, such as "Up to date", "Sync needs attention" or "Reconnect required".
- 2
If it says Reconnect required, tap Reconnect Google
Sign in to Google again and allow access. Syncing can't run until you do - this usually happens after changing your Google password.
- 3
Tap Sync now
"Already up to date." means there was nothing waiting.
- 4
Still missing older events? Tap Full sync on the input calendar
Google events not blocking your time
- Only events in your input calendar block time. Check the right calendar is chosen.
- Events set to Free (not Busy) in Google are ignored, and so are cancelled ones.
- Blocked time shows as "Private" in the app - customers never see what it is.
Jobs not showing in Google
- Jobs go to your output calendar - check you're looking at that one in Google.
- A message like "Pushed 3 booking(s), but 1 failed" means some didn't go - reconnect and tap Sync now.
Last checked 3 October 2026