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    Jobs

    Your day, on my way, taking payment, extras, notes and problems.

    1. 1Your jobs screenA tour of your dashboard: today's jobs, what's coming up, leave-by times and directions.
    2. 2Telling the customer you're on your wayOne tap texts and emails the customer your arrival time.
    3. 3Completing a job and taking paymentCash, the customer's saved card, or a payment link - step by step.
    4. 4Adding extras on the jobCharging for more work than was booked, and getting the customer to approve it.
    5. 5Job notes, photos and reportsRecording what you did - the job card, notes, photos and PDF reports.
    6. 6When the customer isn't there (no-show)Charging the no-show fee to the customer's saved card.
    7. 7Moving a job to another timeRescheduling one of your jobs, and what the customer is told.
    8. 8When a customer asks for a different timeApproving, offering another time or declining a customer's requested time.
    9. 9Report a problem or hand a job backTelling your company you can't do a job, or about damage, payment or other problems.
    10. 10Booking a customer in by phoneUsing the booking site while signed in to book a customer who called you.
    11. 11Finding past jobsSearching completed, cancelled and no-show jobs.
    12. 12Working with no signalYour jobs stay on your phone, and notes and photos send themselves when the signal comes back.

    Other topics

    Getting started Calendar & hours Coverage Earnings Your account Fix a problem

    Still need help?

    For anything about a job, your pay or your areas, contact your company.

    These guides cover the engineer app. Your company may have switched some features off.