Why am I not getting bookings?

Checklist

• You're live - no red "You're not live" banner on your dashboard. See Finish setting up.
• Services - at least one ticked and saved on your Profile.
• Working hours - set and saved. With none, no times are offered. See Working hours.
• Coverage - the customer's address is inside one of your areas, and no travel charge there is still waiting for approval. See Travel charges.
• Insurance (self-employed) - current, not expired. See Your insurance.
• Agreement (self-employed) - signed, plus the personal guarantee if you're a limited company.
• Free time - blocks, Google busy events and other jobs fill your diary. See Your calendar.
• Back-up areas - your company can mark some of your areas as back-up only, where another engineer covers first. You're only offered there when the main engineer has no free day that week.

Still stuck?

Tap Message your company - they can see exactly what customers see for you and what's missing. See Getting help.